Your Job
- Keep close communications with key customer thermal team and feedback VOCs to Internal team.
- Provide system level air cooling and liquid cooling thermal design support to help customers find the thermal solutions, including involvement of new thermal solution qualifications and failure analysis.
- Keep eyes on thermal market trends. Support marketing activities in terms of new thermal solution development.
- Extend the application chances of Molex advanced and new thermal technologies.
- Develop/Seek new or advanced technologies in system thermal application support capabilities.
What You Will Do
• On field support sales to design win key thermal project and grow Molex thermal solution biz by perfectional application service.
• Provide optimal thermal solution according to customer's application scenarios and customized concept proposal in time according to customer's expectations.
• Resolve complex thermal application related technical problems to meet customer needs.
• Support failure analysis, especially for new win projects. Collect all related factors on-site, coordinate with Quality and Development team, allocate all resources to solve the failure.
• Support new parts qualification by the customers. Clarify all specs. Figure out different conditions behind the specs between customers and Molex. The goal is to pass the qualification.
• Be up-to-date with customer’s voice on system thermal requirements and industry trend on ICT field.
• Participate the technology competition analysis.
• Disseminate/share customer information to sales and marketing teams
• Build and maintain good relationship/trust with key thermal engineer of customer.
• Other duties as assigned by Management
SCOPE:
- This job supports DSS key customers and win big project.
- To help support new and existing thermal product that meets or exceeds customer expectations.
- Provide VOC information for new thermal product development to catch up with customers’ requirement and market technology trends to generate design wins for Business Unit.
What Will Put You Ahead
EDUCATION:
REQUIRED: • Bachelor’s degree in Thermal/Mechanical/Material Engineering or equivalent
PREFERRED: • MS in the above fields
WORK EXPERIENCE:
REQUIRED: • At least 5 years of Datacom/Telecom system thermal design experience for a degree holder
PREFERRED:
• Has experience on cold-plate liquid cooling and immersion cooling application.
• Familiar with Telecom and Datacom Hardware equipment like Server, Storage, Switch etc.
SKILLS & ABILITIES:
REQUIRED:
• A self-driven and well-organized person with a high initiative and the ability to work independently.
• Strong thermal knowledge, and professional engineering skills and team spirit.
• Demonstrated ability in information analysis problem solving and sound judgment.
• Good verbal and written skills for exchange of information in a clear and concise manner.
• Familiar with the structure or application of closed and open loop liquid cooling systems.
• Familiar with the application of air cooling in servers and switches.
PREFERRED:
• Experience with 3D modelling and mechanical design tool software such as UG or NX/ ProE
• The mechanical or thermal background is sufficient to obtain accurate information from the customers and communicate it to the engineers.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
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