Your Job
We are looking for a Customer Service Representative to join our team at Molex.This position will be responsible for pre-order, order, and post order activity; will develop and maintain strong customer relationships through effective account management and partnering with Business Development Managers.
What You Will Do
- Entering and maintain customer purchase orders.
- Ensuring the timeliness and accuracy of customer service responses regarding pricing, material availability, quotes, information requests, delivery status and other customer inquiries.
- Working with Credit, Shipping and Procurement Departments to identify issues/barriers to meet customer needs and provide solutions.
- Executing tasks in and organized manner, consistently following daily processes and schedules; maintain a proactive approach focused on preventing issues and ensuring customer satisfaction, looking for areas to improve processes to create value for internal and external customers.
Who You Are (Basic Qualifications)
- Bachelor’s Degre
- Minimum 3 customer service experience
- Previous experience working in order entry system
- Good organization skills to anticipate, plan, organize and self-monitor workload
- Fluent English
What Will Put You Ahead
- SAP experience
- Intermediate spreadsheet and database skills; Microsoft products preferred
- Project Management experience
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
Who We Are As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading?edge technologies help us deliver a wider array of solutions to more markets than ever before
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.